We’re sorry to hear that your GARD PRO product isn’t performing as expected!. To get it resolved, please visit our Warranty form and follow the provided steps. You will need to provide the following details:. Once we receive all the information requi

We&#x2019;re sorry to hear that your GARD PRO product isn&#x2019;t performing as expected!To get it resolved, please visit our <a href="https://gardpro.com/pages/contact">Warranty form</a> and follow the provided steps. You will need to provide the following details:<ol><li>Your full name.</li><li>Mail address.</li><li>A description of the issue and order number. And the address we may ship a replacement product to, if necessary.</li><li>Clear images/video&apos;s showing the defect or issue.</li></ol><hr>Once we receive all the information required including the images, we will evaluate the warranty claim and do our best to resolve the issue as soon as possible.

How do i get a replacement?

"This warranty is valid for a period of two years from the date of purchase.During this period, if the product does not function as advertised or is found to be defective, the manufacturer (GARD PRO) will repair or replace the product at no additiona

<header id="isPasted"><h1 id="warranty">Warranty</h1></header>&quot;This warranty is valid for a period of two years from the date of purchase. During this period, if the product does not function as advertised or is found to be defective, the manufacturer (GARD PRO) will repair or replace the product at no additional cost to the customer. This warranty does not cover damage caused by misuse, water, fall or improper handling of the smartwatch. To claim this warranty, the customer must provide proof of purchase and contact the manufacturer (GARD PRO) for instructions on how to proceed. This warranty is non-transferable and applies only to the original purchaser of the product.&quot; To make a claim under this warranty, the customer should follow the following steps: Gather all necessary information and documents, including proof of purchase, such as a receipt or invoice, and other relevant documents. Contact GARD PRO customer service to inform them of the problem and provide the required information and documents. The customer service representative will assist the customer in determining whether the product is covered under warranty and provide instructions on how to proceed with the claim. Follow the customer service representative&apos;s instructions, which may include returning the product to GARD PRO for inspection or repair. The customer is responsible for any shipping and handling costs associated with returning the product. Once GARD PRO has received the product and verified that it is under warranty, they will repair or replace the product and return it to the customer. If the product is repaired, it will be returned to the customer in good working condition. If the product is replaced, it will be replaced with a new or refurbished product of the same model. If the customer is not satisfied with the outcome of the claim, they may contact GARD PRO Customer Service for further assistance.

What is GARD PRO's warranty policy?

GardCare+: Maximum protection for your GARD PRO smartwatch. At GARD PRO, we understand how important your GARD PRO smartwatch is as your smart companion. That's why we offer GardCare+, a comprehensive insurance policy that protects your smartwatch fr

GardCare+: Maximum protection for your GARD PRO smartwatchAt GARD PRO, we understand how important your GARD PRO smartwatch is as your smart companion. That&apos;s why we offer GardCare+, a comprehensive insurance policy that protects your smartwatch from unforeseen events and damage. With GardCare+, you can enjoy peace of mind knowing that your GARD PRO smartwatch will receive the best care, even in the event of mishaps such as water damage.<hr>What GardCare+ offers: <ul><ul><li>Comprehensive services and support: With GardCare+, you have access to additional services and support so you can quickly get back connected to your digital world.</li><li><hr>Instant access to technical support: Our expert technical support is always ready to help you with any issues with your smartwatch.</li><li><hr>Unlimited device repair: GardCare+ covers unlimited repairs for your Gard Pro smartwatch, allowing you to enjoy your device worry-free.</li><li><hr>Battery maintenance coverage: Your battery is also covered by GardCare+, so you don&apos;t have to worry about maintaining the battery performance of your smartwatch.</li></ul></ul><hr>How GardCare+ works:Every Gard Pro smartwatch comes standard with 2 years of hardware repair coverage. With GardCare+, you extend your coverage from the purchase date of GardCare+. This insurance covers an unlimited number of incidents of accidental damage, for which only a $15 service fee per incident is charged.<hr>Choose your coverage:You can choose from two coverage periods for GardCare+:<ol><li>2 Year coverage: For $29.99, you are fully covered for two years.</li><li style="font-size: 14px;"><hr>3 Year coverage:&#xA0;For $49.99, you enjoy full protection for a period of three years. </li></ol><hr>Conclusion GardCare+ gives you the peace of mind and assurance that your Gard Pro smartwatch is always protected, even after the standard warranty has expired. Don&apos;t take chances and make sure your smart companion gets the protection it deserves with GardCare+ from GARD PRO.

Insurance ''GARDCARE+"

Couldn’t find your answer in our FAQ above? Our customer service team is here to help via email and strives to respond to all inquiries within 1 business day.

When reaching out via the contact form, please include your order number for faster assistance!
support@gardpro.com

Our support hours are Monday to Friday, 12:00 p.m. to 5:00 p.m. (GMT-5).

Our team is committed to provide you with the best support experience. We recommend reaching out to us via our email contact form. This allows us to provide you with a more comprehensive and efficient response.